Pulsus ConnectA Tumblehill Labs product
Payments & Customer OperationsPart of Pulsus
Payment tracking customers can follow.
DHL-style payment tracking for customer self-service — giving customers clear visibility across every stage of the payment journey.
What it does
Built for Pulsus Connect.
Self-service tracking
Customers follow a payment by reference, anytime, without a call.
Status notifications
Automatic updates as a payment moves from stage to stage.
Audit trail
Every stage timestamped and evidenced end to end.
Customer visibility
Clear, plain-language status at each step of the journey.
Exception handling
Surface and resolve stuck or failed payments quickly.
Secure by design
Role-based access and encrypted data throughout.
The payment journey
RaisedVerifiedAuthorisedApprovedSettled